Business Related FAQs
1. How can I contact support at KDM?
For any queries related to our products, its purchase or any general information, you may call us on – 8101969696 or drop us an email at – info@kdmindia.in
2. What are the various types of products offered at KDM?
KDM offers a diverse range of products to its clients. Neckbands, Speakers, AUX cables, Earphones, Chargers, Cables, Microphones, Power banks, Mobile accessories, and Car Chargers are among the items available.
3. How are KDM products made?
We are proud to manufacture all of our items using cutting-edge technology, ensuring that you have the greatest possible experience with your purchase.
4. Where is the KDM office located?
You can find us at 101 Arun Chambers, Tardeo – Mumbai 400034.
5. How long has KDM India been in the industry?
We’ve been a growing part of this industry since the last 10 years.
6. What is the process for the partnership for wholesalers?
To partner with us, contact our sales team at info@kdmindia.in
Business Related FAQs
1. Aux Cable
What devices are supported by KDM AUX cables?
KDM AUX cables support any devices that have 3.5m jack.
What to do if KDM AUX cables are not connecting devices?
If you are facing trouble with connecting your devices, you can try connecting with an alternate device.
2. Charger
Which devices are compatible with KDM chargers?
All devices, be it Android or iOS are compatible with KDM mobile chargers.
What is the required voltage for KDM chargers?
Every charger is built differently for its purpose. Please read the packaging for the exact voltage details. However, every product is protected against over output of voltage.
3. Headphone
Are KDM headphones waterproof?
Our bluetooth headphones are splash proof, meaning they can withstand a certain quantity of water.
Which devices are compatible with KDM headphones
KDM wireless headphones are compatible with all Bluetooth devices.
Can I accept calls with KDM headphones?
What is the average battery life of KDM headphones?
How long do I need to charge KDM headphones?
What to do if KDM headphones stop working?
What to do if KDM headphones don’t connect with devices?
Try connecting to another device.
What to do if one side of the headphones stop working?
You can seek an exchange as long as the product is under its warranty period.
4. Neckband
Can I connect KDM neck bands to any device?
The KDM neckbands are compatible with any Bluetooth device.
Are KDM neck bands waterproof?
Our neckbands are splash proof, meaning they can withstand a certain quantity of water.
Can I accept calls with KDM neck bands?
Yes, you can receive calls with our neckbands.
Which chargers are compatible with KDM neck bands?
The neckbands are compatible with all chargers depending on the USB.
What to do if KDM neck bands are not connecting?
What to do if KDM neck bands stop working?
You can seek an exchange as long as the product is under its warranty period.
What to do if one side of the neck band stops working?
If you face trouble connecting your neck bands, try another device or you can easily connect with our customer support team at 8080700808.
What to do if one side of the headphones stop working?
You can seek an exchange as long as the product is under its warranty period.
5. Car Charger
Can I connect a KDM car charger to any car?
Yes, the KDM car charger can be used with any vehicle.
Does KDM car charger support fast charging?
The fast charging feature will depend upon the car charger you have purchased.
Which devices can I connect with KDM car chargers?
You can connect your car charger depending on the USB port available.
What to do if KDM car chargers are not working?
If you face trouble connecting your car charger, try another device or you can easily connect with our customer support team at 8080700808.
6. Earphone
Can KDM earphones be connected to any device?
Our earphones support any devices that have 3.5m jack input.
Is it advisable to fold/wrap KDM earphones?
It is permissible to fold/wrap KDM earphone wiring because it is made of robust materials and has undergone the most stringent quality standards.
Can I accept calls with KDM earphones?
Yes, you can receive calls with our neckbands.
What to do if KDM earphones stop working?
Are KDM earphones water resistant?
Our earphones are splash proof, meaning they can withstand a certain quantity of water.
7. Microphone
How can I record songs with KDM microphones?
You can record songs by pressing the Rec button on the product.
Are KDM microphones waterproof?
KDM microphones are splash proof, meaning they can withstand a certain quantity of water.
Can I take calls from a KDM microphone?
Yes, you can receive calls with our microphone.
What’s the average battery life of a KDM microphone?
The average battery life of KDM microphone is 4 – 5 hours.
What to do if KDM microphones stop working?
If you face trouble connecting your microphones, try another device or you can easily connect with our customer support team at 8080700808.
How can I charge a KDM microphone?
The microphone is easily rechargeable with the USB cable.
8. Power bank
Are KDM power banks safe for travel?
Yes, they are safe for travel.
How many devices can I charge with KDM power banks?
The number of devices that can be charged will be determined by the product you purchase.
How can I charge my KDM power bank?
KDM power bank comes with a compatible charger in its packaging. You can charge your power bank with the same cable.
What to do if the KDM power bank stops working?
If you face trouble connecting your power bank, try another device or you can easily connect with our customer support team at 8080700808.
9. Wireless Speaker
Are KDM wireless speakers waterproof?
Our Bluetooth wireless speakers are splash proof, meaning they can withstand a certain quantity of water.
Are KDM wireless speakers portable and safe for travel?
Yes, our speakers are portable and safe for travel. However, they are not ideal for flight travels and have a minor restriction to be taken care of, carry the speaker in your carry-on luggage and not place it in your check-in baggage.
What to do if KDM wireless speakers are not connecting with devices?
If you face trouble connecting your wireless speakers, try another device. or you can easily connect with our customer support team at 8080700808.
What to do if KDM wireless speakers are not working properly?
How can I charge my KDM wireless speaker?
The wireless speaker is easily rechargeable with a compatible USB cable.
10. Mobile Stand
Which devices can I use KDM stands for?
Any mobile device can be used with the KDM mobile stand.
11. USB Cable
Are KDM USB cables compatible with smartphones and tablets?
Yes, they are compatible with multiple devices.
How many devices can I connect with KDM USB cables?
You can only connect 1 device per USB cable.
Are KDM USB cables waterproof?
KDM USB cables are splash proof, meaning they can withstand a certain quantity of water.
