Careers
Customer Success Manager
Department: Sales
Qualification: Any Graduate with excellent communication skills
Experience: 3 to 5 years
Job Overview
Any Graduate with excellent exposures in customer service
Job Responsibilities:
- Conducting customer satisfaction surveys to understand what areas of the company’s services need improvements
- Dealing with customer issues and churning out an easy-to-follow solution
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Marcom Manager
Department: Marketing
Qualification: Bachelor’s degree in Marketing, Communications, Business, or related field. Master’s degree is a plus.
Experience: 6 to 8 years
Job Overview
We are seeking an experienced and dynamic Marketing Communications Manager to join our team. The
Marketing Communications Manager will be responsible for developing and executing marketing strategies,
managing communication campaigns, and promoting our brand to drive business growth and increase brand
awareness. This role requires a strong mix of creativity, strategic thinking, and leadership skills.
Job Responsibilities:
- Marketing Strategy Development: Collaborate with the marketing team to develop comprehensive
marketing strategies aligned with the company’s goals and objectives. Identify target audiences, analyze market trends, and develop effective marketing plans. - Brand Management: Oversee brand development and ensure consistent brand messaging across all marketing channels. Work to enhance brand awareness and maintain a strong brand image in the market.
- Marketing Campaigns: Plan and execute marketing campaigns across various channels, including
digital, social media, email, print, and events. Monitor campaign performance and optimize
strategies for maximum impact. - Content Creation: Develop compelling marketing collateral, content, and sales materials. This
includes writing engaging copy, creating visuals, and producing multimedia content to support
marketing initiatives. - Digital Marketing: Manage and optimize digital marketing efforts, including website content, SEO,
social media, paid advertising, and email marketing campaigns. - Event Management: Plan and coordinate marketing events, trade shows, conferences, and sponsorships. Ensure events are executed smoothly and align with marketing objectives.
- Market Research: Conduct market research to gain insights into customer behavior, industry trends, and competitive landscape. Use data-driven insights to inform marketing strategies and
improve performance.. - Budget Management: Manage the marketing communications budget effectively, ensuring optimal
allocation of resources to achieve desired outcomes. - Team Leadership: Lead and mentor the marketing communications team, providing guidance, feedback, and professional development opportunities to team members.
Graphic Designer
Qualifications: Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience: Proven experience as a Graphic Designer, with a strong portfolio showcasing a variety of design projects.
Software Proficiency: Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and familiarity with other relevant design tools.
Job Overview
We are seeking a creative and talented Graphic Designer to join our dynamic team. The ideal candidate will have a passion for visual storytelling, a keen eye for detail, and the ability to turn concepts into compelling visual designs. The Graphic Designer will play a key role in creating visually stunning and effective marketing materials across various platforms.
Job Responsibilities:
- Conceptualize and Create:
Develop creative concepts and design solutions for a range of marketing materials, including but not limited to: digital and print advertisements, social media graphics, website visuals, and product packaging. - Collaboration:
Work closely with cross-functional teams, including marketing, product development, and sales, to understand project requirements and deliver designs that meet business objectives. - Brand Consistency:
Ensure consistency in brand messaging and visual identity across all design projects. - Adaptability:
Stay updated on design trends and industry best practices, and be adaptable to incorporate new techniques and tools into the design process. - Feedback Incorporation:
Receive and incorporate constructive feedback from team members and stakeholders to refine designs. - Creativity:
Strong creative and conceptual thinking abilities, with a demonstrated understanding of design principles. - Communication Skills:
Excellent communication skills to effectively present and articulate design concepts.
RSM
Department: Sales
Qualification: Any Graduate with excellent communication skills.
Experience: 8 to 10 years
Job Overview
Any Graduate with excellent exposures in PAN India Sales. Must be having experience in Mobile Accessories/Electronics Products Industry.
Job Responsibilities:
- Responsible for Sales & Marketing Operation of KDM Accessories.
- Drive the sales strategy for General Trade & achieve overall sales targets across primary, secondary & tertiary levels of distribution.
- Achieve the desired Width of Distribution at Zonal level as per AOP.
- Monthly forecast of Sales Planning on SKU level & Rolling out of targets to Zonal Distributors, Area
Distributors, ABM & TL’s of 1st of every month. - Plan aggressive launch & NPPI plans of New Models at RC & RA outlets, also monitor their performances of Sell Out as per AOP
- Track & Manage distributor engagement & performance against business plans, Cohesive working with Sales team to achieve & ensure targets & goals.
- Plan regular trainings on all SKU’s for last mile sales team.
- Work with marketing teams for BTL activities at Zonal Level with a view to drive the zonal sales volumes.
- Placement – Ensure availability of products at maximum retails outlets specifically on counter with RA deployment.
- Deliver Zone Profitability targets on a monthly, quarterly & annual basis as projected in AOP
- Implement the brand guidelines in channel & maintain seamless flow of information’s at all levels.
- Develop & maintain strong channel relations.
